The lawsuit was filed under the Class Proceedings Act, but the B.C. Supreme Court judge has determined that the case does not fit the criteria for a class-action lawsuit. The class action lawsuit accuses UPS of misleading and deceptive practices by failing to get the consumer’s consent by not telling the consumer about the fee. UPS should fully notify the consumer to arrange their own customs clearance allowing them to use another broker that would be cheaper.
Something tells me if the judge got a new set of golf clubs from the United States shipped with UPS he might of changed his mind. Don’t forget that UPS even tryed to SUE canada post in 2001. It tryed suing the Canadian government for $230 million, claiming Canada Post unfairly subsidizes its courier service. I guess they were not making enough money from charging such high brokerage fees.
Leave a comment and let us know what you think of the outcome!
June 9th, 2009 at 9:29 am
I’m really not surprised but i would have liked to see UPS explain in court what gives them the right to charge a $50 dollar fee for some paperwork they most likey have 99% automated now days.
July 26th, 2009 at 5:44 am
All we have to do is to boycott UPS and use an other service. Wich I’ve been doing for a while. They will end up paying one way or the other.